From cell phone store to ringtone.
From ringtone to the chatbot.
From chatbot to new ways to connect.
From new forms of exchange to listening and monitoring.
From Brazil to the world.
In 2014 we invented Intelligent Contact.
A new architecture based on just one contact, which could be across all channels. Frictionless customer experience.
It means selling, engaging and serving your customers in social media chats, messaging apps and websites, using the latest features that these channels offer.
It’s about exchanging with your customers in the most practical way for them: where they already are and like to interact.
It’s about taking advantage of new opportunities to sell and grow.
It’s about having conversations that also generate data for your company about the profile of your consumers.
It’s about exchanging stickers with your customers, so that they engage and become fans of your brand.
It’s using artificial intelligence to bring interaction to an intelligent, simple and easy conversation.
And it is also all that the future will bring in terms of conversation possibilities.