Terms of Service – Europe

Version 1.0 By contracting Blip’s services and/or products, the Client identified in the Order Form or Supplemental Order Form automatically agrees to and is bound by these Terms of Service, taking full responsibility for each and every action taken while using the Platforms. These Blip Terms of Service (“Terms of Service”) are an integral part […]

Privacy – Common Questions

What is GDPR? The General Data Protection Regulation, or GDPR, is a European Union (EU) law that governs how organizations inside and outside the EU handle the personal data of EU residents. Does Blip have a Privacy Program? Yes. Blip has a formal privacy and data protection program, which includes structuring a privacy team, establishing […]

Cookies Policy

What are cookies? Cookies are small text files that a website, when visited, places on the user’s computer or mobile device, through the internet browser. Placing cookies will help the website to recognize your device on a subsequent visit. We may use session cookies (which expire when you close your web browser) and persistent cookies […]

Data Privacy

Here at Blip, your data is protected and processed securely. On this page, you can better understand what your rights are and how to exercise them. Request your Privacy rights here IMPORTANT NOTICES For your safety, whenever you submit a request to exercise your rights, Blip may request some additional information and/or documents so that […]

Information Security

We are an ISO/IEC 27001 certified Company. We have been certified to ISO/IEC 27001:2022. Access Control Access control is one of the mechanisms used to physically and logically protect the IT environment and assets. Access to information, equipment, documents and secure areas is properly controlled so that only authorized persons have access. Awareness / Training […]

Blip Store – Terms of Use

Last updated: April 09, 2024. 1. ACCEPTANCE OF TERMS Acceptance of these Blip Store Terms of Use (“Term”) is a declaration by the user, on behalf of Blip’s customer (“Customer”), of agreement with the provisions herein and with the use of solutions that add functionality to the Customer’s smart contact (“Extension(s)”); as well as that […]

Service Level Agreement (SLA) Blip Go!

1. DEFINITIONS AND TERMINOLOGIES Task: Action required to fulfill a user’s request. Incident: Any interruption or disruption of a system functionality. Question: When you need to perform an action but are unsure or have doubts about how to proceed. 2. SUPPORT 2.1 FIRST RESPONSE TIME: Response time from the Blip Go! support team based on […]

Personal Data Processing and Information Security Agreement

(Version 06/09/2024) 1. DEFINITIONS 1.1. For the purposes of this DPA: “Personal Data“, “Special Categories of Data“, “Process/Processing“, “Controller“, “Processor“, “Data Subject“, “Personal Data Breach” and “Supervisory Authority” shall have the same meaning as (i) in Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural […]

Privacy Policy

Curupira S.A. (“Blip” or “Company”) was born to promote smarter contacts between brands and people. Through our solutions, we offer the next step in digital communication and services across the world’s leading messaging and voice assistant channels. Blip is passionate about connecting people with the organizations they choose and it is concerned about personal data […]