Blip Store – Terms of Use
Last updated: April 09, 2024. 1. ACCEPTANCE OF TERMS Acceptance of these Blip Store Terms of Use (“Term”) is a declaration by the user, on behalf of Blip’s customer (“Customer”), of agreement with the provisions herein and with the use of solutions that add functionality to the Customer’s smart contact (“Extension(s)”); as well as that […]
Service Level Agreement (SLA) Blip Go!
1. DEFINITIONS AND TERMINOLOGIES Task: Action required to fulfill a user’s request. Incident: Any interruption or disruption of a system functionality. Question: When you need to perform an action but are unsure or have doubts about how to proceed. 2. SUPPORT 2.1 FIRST RESPONSE TIME: Response time from the Blip Go! support team based on […]
Personal Data Processing and Information Security Agreement
(Version 06/09/2024) 1. DEFINITIONS 1.1. For the purposes of this DPA: “Personal Data“, “Special Categories of Data“, “Process/Processing“, “Controller“, “Processor“, “Data Subject“, “Personal Data Breach” and “Supervisory Authority” shall have the same meaning as (i) in Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural […]
Privacy Policy
Curupira S.A. (“Blip” or “Company”) was born to promote smarter contacts between brands and people. Through our solutions, we offer the next step in digital communication and services across the world’s leading messaging and voice assistant channels. Blip is passionate about connecting people with the organizations they choose and it is concerned about personal data […]
Blip Enterprise/CD Plan Service Level Agreement
Latest update: January 14, 2026. 1. PURPOSE This document has been drafted with the purpose of defining the service level agreement (SLA) for CLIENT as contained in the above-mentioned Agreement, in addition to providing how Blip will service CLIENT. 2. DEFINITIONS AND TERMINOLOGIES 2.1. Requirements: a set of specifications required to define the Information Technology […]
Blip Enterprise Plan Service Level Agreement (Sla) And Technical Support
Latest update: January 14, 2026. 1. PURPOSE This document has been drafted with the purpose of defining the service level agreement (SLA) for CLIENT as contained in the above-mentioned Agreement, in addition to providing how Blip will service CLIENT. 2. DEFINITIONS AND TERMINOLOGIES 2.1. Requirements: a set of specifications required to define the Information Technology […]
Service Level Agreements (SLA) and technical support under the BLiP Business plan
Latest update: January 14, 2026. 1. PURPOSE This document has been drafted with the purpose of identifying the service levels for CLIENT as contained in the BLiP Platform Licensing Agreement, in addition to providing how Blip will service CLIENT. 2. DEFINITIONS AND TERMINOLOGIES 2.1. Requirements: a set of specifications required to define the Information Technology […]