PROFESSIONAL SERVICES

Leverage our expertise to scale your conversational strategy.

Our strategy and data engineering teams work alongside your organization to maximize ROI.

+ 400

professionals with conversational expertise

Global

professionals with worldwide experience

WHY BLIP PROFESSIONAL SERVICES

Why Companies Choose Blip Professional Services ?

Blip Professional Services works alongside your team, learning from your data, continuously evolving your operation, and delivering measurable results with every cycle.



Conversation isn’t just a Channel.



It’s your business’


growth engine.

Blip is globally recognized for its conversational technology. Blip Professional Services extends that value through an execution model that combines:

Continuous and adaptive delivery

The project doesn't end at go-live.

Customer-embedded engineering

We work alongside your team, not in parallel.

AI agent and data orchestration

AI that learns from your operation.

Standardized accelerators

Speed without sacrificing governance.

Outcome-driven evolution

Every cycle delivers greater results.

CASE STELLANTIS

Resultados que entregamos

A Stellantis conquistou o prêmio com solução pioneira de IA generativa no setor automotivo com a Blip Professional Services.

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Prêmio Smart Customer 2025

“A parceria com a Blip Professional Services foi crucial para maximizar o nosso ROI, além de conquistarmos um sonhado prêmio de IA.”

Marcos Abrantes, CMO da Stellantis

82%

contenção com AI Agents

Redução de volume humano em operações com agentes de IA ativa.

-60%

transbordo

Redução de volume humano em operações com agentes de IA ativa.

33%

redução no TMA

Tempo médio reduzido com automação e copilot de IA.

21%

capacidade operacional

Mais volume atendido com o mesmo time.

OUR CUSTOMERS

Companies that trust Blip

We've gathered the questions our customers ask most often to make your experience easier.

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MODELOS DE SERVIÇO

From ongoing support to a dedicated squad, choose the model that best fits your growth.

Flexible, scalable models tailored to your business pace and needs.

FSS

Fast Shared Services

An ongoing outcome improvement model powered by shared delivery teams.

Designed for companies already using the Blip platform that want to continuously improve conversational outcomes without the need for a full-time dedicated squad.

PDS

Premium Dedicated Services

Embedded engineering for large-scale operations that can't afford trial and error.

Dedicated teams focused on critical outcomes, robust integrations, advanced AI and accelerated evolution. We work alongside your team to deliver value quickly, intelligently and sustainably.

THREE INTEGRATED CAPABILITIES

Strategy, engineering, and data working together to drive results.

AI Transformation isn't a project. It's an ongoing process. We operate across three integrated capabilities, from strategic assessment to data-driven continuous improvement.

01

Consulting

Conversational Strategy & Architecture

Diagnostics, blueprints, journeys, governance, KPIs, roadmaps and outcome definition.

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02

Tech Services

Engineering, Integrations & Automation

Advanced conversational journeys, mission-critical integrations, automation and multi-agent orchestration.

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03

Data & AI

Intelligence, Performance & AI Transformation

Dados operacionais viram decisões, modelos inteligentes e evolução contínua orientada a impacto.

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FAQ

Perguntas Frequentes

Reunimos aqui as dúvidas mais comuns dos nossos clientes para facilitar sua experiência.

próximo passo

Ready to take your conversational strategy to the next level?

Talk to our experts and find out the service model that's right for your business today.