This resume was automatically translated from Brazilian Portuguese
You’ve certainly already spoken to a company on WhatsApp and had to deal with the famous vacuum. At this point, if there was any interest in making a purchase, that desire disappears like a puff of smoke, right?
The digital experience is as important as the experience we want to have in person. With the evolution of technology, consumers now know and expect brands to offer a more personalized experience.
WhatsApp automation is a process that facilitates communication between companies and their customers. This is because automation reduces waiting time, offers quick solutions and, consequently, increases customer satisfaction.
Furthermore, it is an essential resource for companies that want to scale sales, attract new customers and retain those who have already purchased.
Therefore, if you want to improve your company’s results and get closer to customers, making WhatsApp automated could be the solution! Continue reading, as this article will explain everything you need to know about the subject.